Automotive Service Consultant

Help Our Customers Get Back on the Road!

Responsibilities Include:

• Determining Service and Maintenance Needs of Customers
• Review Customer History and Advise on All Maintenance Deficiencies
• Able to Promptly Approach and Greet Customers
• Ability to Communicate Technical Information to Customer
• Follow Up With Customers
• Build Trust and Confidence with Customers

Qualifications that a Candidate MUST Possess in Order to Gain Consideration for this Position:

• Some Degree of Product and Technical Knowledge; Ability to Transfer Technical Information/Terminology to the Final Customer Repair Order
• Must be Sensitive to Customer Needs and a Good Listener
• Must be a Team Player with a Strong Sense of Commitment to the Customer and Service Team
• Must be Self-Motivated with Good Written and Verbal Communication Skills
• Must Conduct Oneself in a Professional Manner

Qualifications that are WANTED in a candidate:

• The Understanding and Use of Microsoft Programs and Applications.
• Good Organizational Skills.
• Good Working Knowledge of Internal and External Service, Sales and Parts Policies and Procedures.
• Strive for Respect and Facilitate Teamwork Within All Departments.

With McGrath Auto You Get All This:

• Positive, Encouraging, Team-Focused Work Environment
• Benefits including Medical, Dental, Paid Vacation, & 401K
• Performance Based Pay Plan, with Unlimited Potential
• Career Opportunities at 7 McGrath Locations
• Ongoing Training and Development Provided by the Dealership